These days reputation is everything… In an instant anyone across the planet can look up your business and see what people are saying about you!
And we know that customer service is key in what they’re saying about your business. It plays a huge role in spreading your reputation either good or not so good.
Given that this is so key, I recently sat down with Mounir Sami, President of Yasha360 for his take on how to deliver great Customer Service. Mounir is an expert in the hospitality business and a pro at Customer Service.
You must watch this 14-minute video. I know you know this stuff, but consider this a refresher. It’s pure gold!
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